![]() ![]() I finally gave up and requested a refund, got a hotel, and a new flight on a different airline (all Frontier flights the next day were sold out). At midnight Frontier began handing out meal vouchers (15 dollars to McDonald’s) as a way to increase morale. I heard no threats of violence just elevated voices. ![]() Instead of being helpful or honest customer service called security on the disgruntled passengers. This miscommunication between corporate and passengers and the late night created lots of frustration. Also due to the first delay everything was coded as “weather” and customer service was unable to give hotel rooms. This departure time was delayed until 1:35 am and then 2:35 am because the captain had timed out and we would need to wait for a new pilot. We all deplaned and we’re told we would be put on a new plane arriving from Seattle set to depart at 11:30 pm. We all boarded the plane and were ready for take off when a maintenance issue was discovered. Cons: "Plane was scheduled to depart at 8:20 pm it was then delayed until 8:58 pm due to weather. ![]()
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